Contact Mornington Tours
A question about a day listed here, a correction, or a request to be considered? Write to us and a person will read it.
How to reach us
Email hello@morningtontours.com. We answer in English, usually within two working days.
We are a booking guide, not a tour operator, so we cannot change, cancel or refund a booking. That goes to the operator through the site you booked on, whose contact details are on your confirmation. If you cannot find them, write to us and we will point you to the right place.
If your day was cancelled or you missed it
A refund or a new date is the operator's to give. Your confirmation email carries their contact and your booking reference, which is the fastest route. Every tour listed here refunds in full if you cancel at least 24 hours ahead; a no-show is charged in full.
Bad weather at sea and too few bookings are the usual reasons a day does not run. When an operator cancels, it offers you another date or a refund. If you are running late for a pickup, call the number on your confirmation at once: coaches wait a few minutes at most.
Corrections
If a fact here is wrong or out of date, tell us what and where. Pickup points, lunch venues and opening hours change, and the fastest fix is usually a reader who has just been. Every page carries the date it was last checked.
Operators
If you run tours on the Mornington Peninsula and want a listing considered, send the product page. Placement is not for sale; how tours are chosen is set out in our affiliate disclosure.
Visitor information on the peninsula
Point Nepean Information Centre
For park conditions, the shuttle and walks at the tip, the official desk is Parks Victoria's centre at Point Nepean: Ochiltree Road, Portsea VIC 3944, Australia. Parks Victoria answers on 13 1963, and the centre is open daily from 10 am, closed on Christmas Day. It stands in the Quarantine Station car park, where the self-guided bike also starts.
The tour operators
Each one answers for its own days, prices and calendar, and its number is on your confirmation. The days start from Melbourne kerbs and hotels, from towns on the peninsula and from San Remo; each starting point is on the map.
Most questions are already answered in the FAQs. To compare days, start with Mornington Tours.